❓
Questions and Answers
Q: What is the delivery time for orders?
A: For factory standard models, goods can be delivered within 15 days. For OEM customized orders, the standard lead time is approximately 35 days after order confirmation.
Q: What are your accepted payment terms?
A: We accept L/C at sight, T/T, and Paypal. Typically, a 30% deposit is required via T/T, with the remaining 70% due upon the copy of the BL.
Q: What is the Minimum Order Quantity (MOQ)?
A: The MOQ for OEM brands is 500pcs. For factory standard inventory, the MOQ ranges between 200-300pcs depending on the specific model.
Q: Can I request samples for quality testing?
A: Yes, we provide one or two pieces as free samples with freight collected. If a subsequent order is placed, the sample shipping costs will be credited back within the order.
Q: What is the warranty term for this wood router?
A: We provide a 12-month guarantee along with 2% free-of-charge easy-broken spare parts to ensure long-term maintenance and reliability.
Q: Where are your primary export markets?
A: Currently, we have extensive cooperation across multiple regions including the Middle East, Southeast Asia, North Africa, Central Asia, and South America.