?
Frequently Asked Questions
What is the standard transaction process for a custom sign?
Once the production content is confirmed, we will verify your delivery information and send you the invoice file to begin the process.
How long will it take to receive my customized sign?
Depending on the quantity and weight, signs shipped via DHL or Fedex typically arrive within 10-20 working days, covering both production and delivery time.
Do you offer standard sizes for business signs?
Our signage products are fully customized to meet your specific requirements, so we do not have fixed standard sizes.
How do you guarantee the quality of the products?
We provide a pre-production sample before mass production and conduct a final inspection before every shipment to ensure reliable quality.
What types of signage products can I purchase?
We specialize in neon letters, marquee letters, channel letters, neon signs, backlit letters, and infinity mirrors.
What are the accepted payment and delivery terms?
We accept various terms including FOB, CFR, CIF, EXW, and DDP. Payment can be made via T/T, L/C, Credit Card, PayPal, or Western Union in multiple currencies such as USD, JPY, and GBP.
Deepit Cutter
